POSCO Construction, a leading construction company in South Korea, aimed to enhance its corporate capabilities promotion and communication environment improvement, making it more customer-friendly and innovative for its customers, partners, and the general public.
The customer experience (CX) on the POSCO Construction website can be summarized as ‘Emphasizing Corporate Identity, Keeping it Concise, and Presenting Information in an Easy and Friendly Manner.’ In addition to a complete design overhaul, they revamped over 90% of the entire menu.